Shipping & Returns

Do you ship overseas and outside the US?

All domestic US orders are shipped from our US logistics warehouse in Grove City, Ohio with partnered courier companies such as USPS & FedEx.

We also provide worldwide shipping to customers all over the world using partnered courier companies such as DHL, FedEx & USPS.

Shipping Costs

Domestic - United States

  • Standard USPS Shipping (3-7 Business Days) - $4.99
  • Express Shipping (2-4 Business Days) - $19.99
  • Orders over $69USD - FREE Standard Shipping (4-7 Business Days)

Can I return the product I've purchased?

We offer a full 30 Day Money Back guarantee to customers from the date of receiving the product. We are confident you will love our products but for whatever reason you may want to return it, simply follow the instructions listed in the Returns Policy.

Products

How does the SnapMount work exactly?

The SnapMount is designed to be the most simplistic car mount. The SnapMount is multi-functional as it can be mounted to a car air vent or any flat surface using the included desk mount attachment.  It's not only a mount for your smartphone but features built-in wireless charging technology so you can keep your phone charged. It also has strong magnets so you can simply 'snap' your smartphone on with a firm satisfying hold.

How long does it take to charge my phone?

No one likes the phone car-chargers that take hours of charging to only find out you have gained 2%. We have repeatedly tested our SnapMount and have found it truly delivers a fast charging experience. The SnapMount plugged into a reliable power source will charge most smartphones from 0-100% in less than 2 hours.

Why does my phone charge intermittently?

Usually the reason for this is because the output of the charger being used it too low. Make sure the output of the wall charger or car charger you are using is 1.5Amp or higher. 

What if I don't want to install the SnapMount onto my air vent?

No problems! Our SnapMount includes an extra adhesive attachment which you can attach to any flat surface. This allows placement onto the dash or office desk.

Will the magnets cause any damage to my smartphone?

Our product is designed with safety and functionality in mind. Our rare-earth magnets have a rating of N50. You should not be worried as the magnets in the SnapMount will not have any adverse effects on your smartphone. 

 

  

If you have any further questions please contact us at help@us.snapwireless.com.au