- Fill out the below form and begin the troubleshooting process within 30 days from the date of purchase.
- One of our customer care specialists will then begin the process of troubleshooting or help you use the product according to our suggested use suggestions.
- The returned items should include all accessories and parts included in the box as delivered, any missing items will void the 30-day money back guarantee.
Once we have approved the 30-day money back guarantee request, you will need to send the product/s back to us and provide a tracking number within 7 business days. Failure to do so may result in us withholding the refund. The cost of shipping the goods back to our warehouse will need to be covered by the customer and is non-refundable.